Privacy Policy

1. Introduction

Welcome to dntops.com ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@dntops.com.

This Privacy Policy governs the privacy policies and practices of our website, located at dntops.com. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

As we are based in Europe, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy explains your rights under GDPR and how we protect your personal data.

2. Data Controller

dntops.com is the data controller responsible for your personal information. We can be contacted at support@dntops.com for any privacy-related inquiries.

3. Information We Collect

3.1 Information You Provide to Us

We collect personal information that you voluntarily provide to us when:

• Creating an account on our website
• Subscribing to our premium services
• Contacting us for support
• Using our domain analysis and appraisal tools

This information may include:

• Account Information: Name, email address, username, password
• Payment Information: Billing address, payment method details (processed securely by our payment processors)
• Communication Data: Messages, support tickets, feedback
• Profile Information: Preferences, saved domains, favorites

3.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage patterns:

• Technical Data: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, search queries
• Location Data: General geographic location based on IP address
• Cookie Data: Information collected through cookies and similar technologies

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: To provide our services and fulfill our contractual obligations
• Legitimate Interest: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and non-essential cookies (where obtained)
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide domain analysis, appraisals, and related services
• Account Management: To create and manage your account, process subscriptions
• Communication: To send service updates, respond to inquiries, provide support
• Payment Processing: To process subscription payments and billing
• Service Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with legal obligations and protect our rights

6. Sharing Your Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: With your explicit consent for specific purposes

All third-party service providers are bound by confidentiality agreements and GDPR compliance requirements.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy:

• Account Data: Retained while your account is active and for 2 years after account closure
• Payment Data: Retained for 7 years for accounting and legal compliance purposes
• Usage Data: Aggregated and anonymized after 2 years
• Communication Data: Retained for 3 years for support and legal purposes

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights Under GDPR

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for advertising and marketing purposes (with consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing prominent notice on our website

Continued use of our services after changes take effect constitutes acceptance of the updated policy.

15. Supervisory Authority

If you are located in the EEA and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

16. Contact Information